Take the first photo from farther away

Begin with the whole side, front, or rear of the vehicle. This establishes which panel is damaged and shows how it aligns with adjacent parts. A close-up alone makes scale, location, and access difficult to judge.

Then move closer for two angled photos. Reflections across the panel help reveal dent shape and body-line distortion better than a straight-on image.

Use this six-photo checklist

Clean loose dust without rubbing grit into the paint. Photograph the vehicle in open shade or even daylight, hold the phone steady, and avoid digital zoom.

  • One wide photo showing the complete damaged side, front, or rear.
  • One medium photo from each side of the damage.
  • One close-up showing scratches, cracks, chips, or exposed material.
  • One low-angle photo that catches reflections across a dent.
  • One photo of the VIN label or vehicle details if the exact trim is uncertain.

Add the details a photo cannot show

Include the year, make, model, service ZIP code, and whether warning lights appeared. Mention loose parts, unusual noises, fluid leaks, panels that do not open correctly, and sensors or cameras in the damaged area.

Accurate photos save time and help determine whether mobile repair, part replacement, or a collision-facility inspection is the right next step.

Quick answers

Frequently asked questions

Should I photograph damage at night with flash?

Daylight or bright, even lighting is usually better. Flash glare can hide scratches and flatten the shape of a dent.

How many photos can I upload?

The CW Mobile Autobody estimate form accepts up to eight damage images, with a maximum of 8 MB per image.